Freqently Asked Questions

General Questions

What is MyPhotoExhibits?

MyPhotoExhibits gives you the ability to create your very own virtual 3D photography exhibits in a personalized Soho-style exhibit space and share them with your friends, or the world! The best way to learn about MyPhotoExhibits is to sign up (membership is free), login, and browse through some exhibits to get a feel for what's possible. Then, click on "New Exhibit" and create a gallery!

What are the guidelines for using MyPhotoExhibits?

Most everything is covered in our Terms of Service. If you have any questions or something is unclear to you, don't hesitate to contact us at webmaster@tamron.com

How can I be selected as a Featured Exhibit?

Tamron randomly reviews exhibits each week to choose an exhibit that grabs our attention. Selected exhibits appear in the home page exhibit rotation and in the "Featured by Tamron" area of most pages of the site.

Selection Criteria:

  1. The exhibit must title and description;
  2. Each individual image must have a name and descriptions;
  3. All four walls should be filled with photos
  4. Timely exhibit content (season/holiday, etc);
  5. The images are technically sound (good sharpness, color, detail, composition, etc);
  6. The images are creative and inspiring.

How do I favorite someone's exhibit that I particularly like?

Easy. Just click on the "star" in the upper right hand portion of the exhibit in 3D or 2D viewing mode. Your favorite exhibits can be accessed on your home and profile pages.

What does it mean to "Follow" a fellow MyPhotoExhibits photographer?

It's just a way to keep abreast of what other users are up to. The easiest way to follow someone is to click 'Follow' from a user's profile page. Recent exhibits by people you follow appear on your home page, so you never miss a new exhibit opening!

How do I know who I'm following and who's following me?

People you are following and your followers appear on your home and profile pages.

Can I block someone from viewing my exhibits?

Sorry, you can't block individual people as of yet. You can make individual exhibits unlisted (only people you give the link to can see it) or private (for your eyes only).

What if I feel I've viewed an exhibit that violates the site's Terms of Service?

If you have concerns with a user's photo(s) and/or description(s), click on the 'Report' button and include in your email why you object to the content. We will review the exhibit against our Terms of Service and take action as needed.

Who do I contact if I'm having a problem with the site?

If you are experiencing issues, don't hesitate to contact us at webmaster@tamron.com

Account Creation

I have tried to sign up for “MyPhotoExhibits”, but I am not receiving the confirmation email that's necessary to finish the process. Did I do something wrong?

If you do not receive the confirmation email, check with your mail provider or mail software to see if the message was blocked as "spam".

If after checking your spam folders, you still didn’t retrieve the confirmation email, contact us at webmaster@tamron.com and we'll activate your account for you.

How do I log in if I've forgotten my password?

That happens to the best of us. To reset your password, click here.

Exhibit Creation

Is there a limit to the number of exhibits I can create?

No limit. Go crazy

I am having trouble uploading my photos. What could be the cause?

If you’re having trouble with the site, one of the most important things you can do is make sure you are using the most current version of your browser. The site and image uploader should work with Internet Explorer 7+, Firefox 3+, Chrome 10+ and Safari 3+. If you are using an older browser, you might want to consider upgrading to a more recent version (it's free).

If you are using an up-to-date browser, and are still experiencing issues uploading, please contact us at webmaster@tamron.com

Is there a limit to the file size/dimensions of photos I upload?

We currently have no limits to the size of photos. We recommend sticking with images with more manageable file sizes, however. This guarantees shorter upload times, and reduces the chances of upload time-outs and crashes.

My photos are panoramic, can I still upload them?

Yes, but photos with extremely wide aspect ratios may display incorrectly on your exhibit walls.

What file types do you allow?

MyPhotoExhibits currently lets you upload JPEGs, non-animated GIFs, and PNGs.

Are you capturing EXIF and/or IPTC data in the upload process?

Not currently, but in a future upgrade, we do plan on giving you the ability to include image data as part of the photo caption.

Can I crop, rotate or color correct my photos?

Not at the present time. Your photos must be uploaded exactly as you wish to see them on the site. Prepare your images in a photo-editing program such as Adobe Photoshop, Photoshop Elements, Picassa and the like.

I would like a different color frame, wall or furniture type. Can I request that you make them for me?

As of now, "what you see is what you get", but we do have plans to expand your options in the future. And yes, by all means make suggestions! We're looking for ideas to provide more exhibit design variations.

Email suggestions to webmaster@tamron.com

Can I move my photos around on the walls?

Yes, you can easily rearrange your photos on the walls by dragging them from wall to wall. This can be done whenever you like, even after your exhibit has been published. What you can't do is nudge the position of your photos. The system "hangs" them for you, spacing them evenly based on their size and how many other pictures are on the wall.

Mobile Viewing

Can I access MyPhotoExhibits on my mobile device?

MyPhotoExhibits is being optimized for use on mobile devices, including iPhone, iPad, and Android systems. You cannot currently create a new exhibit on a mobile device, but that feature is coming with a future update.

In addition to the mobile site, we have a free iPhone/iPod Touch app, and are presently at work on an iPad version. An Android app is also in the development queue.

How do I create a new exhibit on my mobile device?

You cannot currently create a new exhibit on a mobile device, but that feature is coming with a future update.